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Profile

About me

My name is Marcus, and I currently work as a Sr. Technical Consultant at Microsoft. I’ve worked in the tech space for over 20 years, wearing several different “hats” and supporting a variety of solutions. At the current stage in my career, I focus primarily on Microsoft Azure cloud solutions including those outlined below. In the past, I have also worked with PC hardware, VR and mobile, with roles including Technical Project/Program management, Knowledge Management, Technical Support/Customer Management, and Training/Facilitation.

Skills

My most current career specialties include:

  • Azure Cloud Computing, with specific experience in:
    • Entra ID (IAM/RBAC, Conditional Access, Entitlement Management, Identity Protection, etc.)
    • Intune device and app management
    • Resource Deployments
  • Azure DevOps: Boards, Repos & Pipelines (Azure deployments as code), as well as Wiki management.
  • Technical Project Management with extensive cross-functional collaboration.

Developing Skills

The following are skills I am currently working on, either due to my current role within my career, or based on areas I’m otherwise looking to grow in. These are the things that I will be adding blog articles on. Of course, these will change as I approach an adept level and look to find new skills to work on.

  • Rest API - specifically for deploying resources to Azure.
  • Threat analysis and hunting using Microsoft Sentinel & Defender for Cloud
  • General Cybersecurity skills (yes, I know this is a very broad topic)
  • Compliance management using Microsoft Purview
  • Automation using Azure Logic Apps

Future Skill Development

The following are some areas where I am looking to improve skill in the future:

  • Deployments of AI-driven solutions
  • Multi-cloud deployments, to improve related skills within AWS and Google Cloud, among others.

Additional skills

  • Knowledge management (authoring, reviewing/editing, publishing, update management)
  • Training development & delivery/facilitation
  • Customer Service/Technical Support Management
  • Support & training on emerging technologies

Certifications

I have earned the following industry certifications, and have continued to keep them up to date:

Microsoft Certifications

  • Microsoft Certified: Azure Security Engineer Associate (AZ-500)
  • Microsoft Certified: DevOps Engineer Expert (AZ-400)
  • Microsoft Certified: Azure Administrator Associate (AZ-104)
  • Microsoft Certified: Azure Fundamentals (AZ-900)

CompTIA Certifications

  • CompTIA Security+
  • CompTIA Cloud+
  • CompTIA Network+
  • CompTIA A+

AWS Certifications

  • AWS Certified Cloud Practitioner

Other Certifications

  • ITIL Foundation Level 4

Certification Path

The following are certifications I am either currently working towards or will be working towards in the near future:

  • Active study Microsoft Certified: Microsoft Certified: Security Operations Analyst Associate (SC-200)
  • Microsoft Certified: Azure AI Engineer Associate (AI-102)

Experience

While this section is not intended to be an online resume, the following are some companies I have worked in throughout my career, with a high-level note on what the role entailed:

CompanyRoleResponsibility
Microsoft (FTE)Sr. Technical ConsultantManage and develop solutions for an enterprise Security as a Service platform
Microsoft (contract)Technical PMManage Entra ID and Intune deployments for an enterprise Security as a Service Platform
RemMed VRTechnical Program ManagerDeveloped the technical support & deployment strategy for a startup providing a VR Vision Therapy solution
Microsoft (contract)Technical PMManaged the Featured Devices portfolio for a major PC OEM
HTCCustomer Service Manager - Device SupportManaged the Technical Support program for the Americas division, for mobile and VR products
Wireless Data ServicesSeveral rolesStarted as a call center agent and grew into roles such as training, content development and knowledge management

Education

DegreeInstitutionField of Study
Bachelors of ScienceWestern Governors UniversityCloud Computing - Azure Track
Associate of Applied ScienceITT Technical InstituteComputer Network Systems

Contact

You can connect with me on LinkedIn at LinkedIn Profile.

    © Tech Portfolio - Marcus Jacobson 2025